You've bought a new home and moving day is here! The truck arrives and the movers begin unloading your boxes and furniture when you realize...some items are missing. And then you notice a grease stain on your favorite chair and your grandmother's mirror is shattered. Suddenly, your dream home is filled with the nightmares associated with an unreliable moving company.
If you are planning on moving this year - the best advice we can give you is to follow these 4 key ways to ensure your experience is a happy one.
1. Start by Doing Some Research
As with any service industry, there are companies that excel at what they do and others that do the bare minimum to get by. There are also companies that stoop to scamming their customers. The most effective way to find the kind of moving company that will treat your belongings with care and respect is to educate yourself. Go online and look at several moving companies. If you find a company that you like but have questions - pick up the phone and call. Make sure you get all of your questions answered before you schedule or make a payment.- Is their website professional? Does it answer your top questions?
- Do they ask for a deposit or full payment up front? (beware of companies that want to be paid in full before the service is completed)
- Are they clear about what their service includes? What will you need to do/provide?
- Do they display their credentials? Ask for the registration number with the U.S. Department of Transportation
- Is the crew made up of employees or sub-contractors? Do they do background checks?